Privacy and cookies
Last updated: November 2026
Who we are
AK Agency is a trading name of Aleksandra King Limited, a company registered in England and Wales (company number 09113579), with its registered office at 70 The Broadway, Chesham, England, HP5 1EG. We are the controller of the personal data described on this page. You can contact us about it at info@ak.agency.
What we collect, and why
When you send us an enquiry through our website, we collect your name, your work email address, your organisation, your message, and your answer to our question about the content you already have. We use this only to reply to you and to discuss working together. Our lawful basis is our legitimate interest in responding to people who contact us, and taking steps at your request before entering into a contract.
When you email us, we keep your email and our reply for the same purpose and on the same basis.
If you accept analytics cookies, we collect information about how you use our website: the pages you visit, how you arrived, the type of device and browser you use, and your approximate location. We use this to understand which pages are useful and to improve the site. Our lawful basis is your consent.
If you accept advertising cookies, Google records whether a visit from one of our Google advertisements led to an enquiry, so that we can measure and improve our advertising. Our lawful basis is your consent.
We do not sell your personal data, and we do not use it for any purpose other than those described here.
Who we share it with
We use a small number of service providers who process personal data on our behalf, under contracts that require them to protect it:
- Cloudflare, which hosts our website and handles our email routing.
- Resend, which delivers the enquiries submitted through our website to our inbox.
- Google, which provides our email and, only if you accept the relevant cookies, Google Analytics and Google Ads.
Some of these providers process data outside the UK, including in the United States. Where they do, the transfer is protected by UK adequacy regulations or by the UK International Data Transfer Addendum.
How long we keep it
We keep enquiries and related emails for up to 24 months after our last contact, unless you become a client, in which case we keep them for as long as our contract and legal obligations require. Analytics data is kept for up to 14 months.
Your rights
Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to receive a copy in a portable format. Where we rely on your consent, you can withdraw it at any time, including by changing your cookie settings below. To use any of these rights, email info@ak.agency.
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We would appreciate the chance to put things right first.
Changes to this page
If we change how we use personal data, we will update this page and the date at the top.